FAQ

FAQs

MATERIAL

Products and Materials

  • The yarn used in towels is essentially twisted. The name changes depending on the number of twists. The less twist, the softer it becomes, but the lower the durability. If regular yarn is taken as the base, untwisted yarn has almost no twist, and low-twist yarn is somewhere in between.

  • This is a type of towel dyeing method that results in less color fading and is more resistant to washing and friction than regular dyeing (reactive dyeing).

  • This is a technique where the pile on one side is cut. It features a smooth, velvety texture. It is often used for printed towels.

  • Etak® is a patented ingredient that fixes itself to objects and provides long-lasting "antibacterial" and "antiviral action." It is based on oral hygiene ingredients, so you can use it with peace of mind. *It is not effective against all bacteria and viruses. For details, please visit the Etak Council official website: http://etak.jp/

  • Imabari Towel is a general term for towels produced in Imabari, Shikoku, and refers to products that have passed inspections based on the unique standards of the Imabari Towel Manufacturers Association. Products without the brand mark cannot be called Imabari Towels.

  • Thin and light towels dry quickly. Also, polyester blends dry faster than cotton yarn. For our products, we recommend these: Thin: Novi, Polyester blend: Fern

  • With colored towels, some fading is to be expected, so please wash dark colors separately for the first few washes. After being washed several times, the fading will almost completely stop.

  • Do not pull on the protruding part; please cut it at the base with scissors before use.

  • Towels do not have a clear lifespan and it varies depending on how they are washed and how often they are used. If you notice deterioration such as discoloration, please consider replacing them at your discretion.

MAINTENANCE

Regarding Maintenance

  • Towels that have developed mold cannot be restored. Washing them immediately after use will keep them clean and prolong their lifespan.

  • To remove any attached dust and ensure a pleasant experience, we recommend washing the product before use.

  • Initially, some lint will inevitably shed. Especially with untwisted yarn, shedding is common, so we recommend washing it separately at first. After several washes, the lint will stop shedding.

  • After washing, hold the towel by both ends and snap it to fluff up the pile, then stretch it out thoroughly and reshape it. Avoid direct sunlight and hang it to dry in a well-ventilated, shaded area.

  • After washing, please dry thoroughly before storing. Avoid storing in high humidity areas, as this can cause odors and mold.

  • Towels do not have a clear lifespan and it varies depending on how they are washed and how often they are used. If you notice deterioration such as discoloration, please consider replacing them at your discretion.

  • Please refrain from using fabric softener as it can reduce absorbency and cause lint. Our products are soft even without it. Please use it only when you feel the fabric has become stiff after prolonged use.

  • Please refrain from using it as it may cause discoloration or deterioration of the fabric.

BUY

Regarding your purchase

  • In addition to our online shop, our products are available at retailers nationwide. Please refer to our dealer information for details.